What makes our trips special
Our pre-trip information packages outline boarding information, what to pack, rentals and other details.
Please read the pre-trip package for the latest and most up-to-date information about your upcoming trip.
Frequently Asked Questions
General Information
What is included in the trip?
Accommodation, all meals (continental breakfast, breakfast, lunch, dinner and dessert), non-alcoholic beverages and snacks, use of kayaks and stand up paddleboards, weights, weight belts, aluminum 80’s and air, daily room service, towels, in-water dive guide, end of trip slideshow DVD and onboard facilities such as the hot tub and lounge.
Additional Costs
Port Fee of $35.00 USD per person payable in cash onboard, transfers between airport and hospitality suite, gift shop purchases, bar, crew gratuities, dive gear rentals, Mexican taxes, and optional Wi-Fi access onboard. Nitrox is available for $120.00 USD.
Dive Insurance
We require all divers to have dive insurance from DiveAssure or another reputable provider. In the highly unlikely event of a diving accident, medevac and medical treatment could cost upwards of US$50,000. Click “here” to purchase. The policies are very affordable. We also highly recommend the optional purchase of trip interruption insurance, which covers everything from cancelled flights, weather delays, lost baggage, to reimbursement if another guest has a medical issue that affects your trip. If you decline coverage, please note that we do not issue credits or refunds for anything that is beyond our immediate control.
Weather & Clothing
Very warm during the day, and cool at night. Summer clothing should be fine for your trip. We recommend bringing a sweater, pants and a windbreaker/rain jacket.
Emergency Calls
A satellite phone is available onboard with airtime charges of $3.00 USD per minute. Should you want to leave an emergency number for family and friends at home, please use our office number, +1-604-241-1918. If it is outside office hours there will be an emergency number on the answering machine for our on call shoreside duty officer.
Customs & Cameras
Unfortunately, we have received recent reports of isolated incidents where guests have been charged taxes for bringing their camera housings into Mexico. This is a transgression of your rights as an international passenger and a violation of both Mexican and international law. The company is investigating this, and in the meantime, we would like to provide you with this information to help improve your experience at Mexican customs.
As an international passenger, you are entitled to bring without paying taxes, two cameras or video recording devices, and their accessories. An underwater housing unit is a camera accessory which fits your camera and allows control and usage of the device while diving. As the housing can only be functional when used with your camera, it should be considered a part of your “two cameras with their accessories” luggage allowance.
For more information, please see our Customs & Cameras page in your pre-trip information package.
Onboard Bar
We have learned that the safest alcohol policy is to restrict guests from bringing their alcohol onboard. We provide a wide selection of beer, wine and alcohol from the ship’s bar at very reasonable prices. Please contact our operations office 60 days prior to your trip for a variation from this policy otherwise the crew will politely but firmly restrict all guests on your trip from bringing their own alcohol onboard. Please note, we have a strict drinking and diving policy onboard. When your drinking starts, your diving stops.
How much should I tip?
Crew gratuities are customary in this part of the world if you think the service is deserving, typically $300-400 per guest.
Can I smoke?
Yes, there is a designated smoking section on each boat and at camp. The crew onboard will be happy to show you.
How can I pay my onboard charges?
Onboard charges can be paid by Visa, MasterCard or cash. Please note, park and port fees must be paid in cash only.
What kind of outlets are onboard?
All our vessels are equipped with standard North American outlets that put out 110 volts. Please bring appropriate adapters if your electronics need a different format.
Food & Drink
You can expect a fusion of Mexican and West Coast North American food with fresh baking, produce and vegetables. Vegetarian, vegan, gluten-free, food allergy options, and quasi kosher menus are available with at least 30 days prior notice.
Breakfast
Breakfast is usually served after the first dive and will be a mix of buffet and cooked to order. While menus are always subject to change and refinement, our “hotel breakfast” presently includes eggs to order, omelets, eggs benedict, french toast, pancakes, bean & rice burritos, muffins, hashbrowns, turkey bacon and sausages.
Lunch
Lunch is served with salad and soup of the day and presently includes Deli style sandwiches with fresh bread, homemade italian style pizzas, fish tacos, burgers, fajitas with fresh salsas, tostadas, quesadillas and lasagna.
Snacks
Our hostesses will be on the back deck to meet you after every dive with a big smile and a tray of goodies, drinks, and snacks. Afternoon snacks include a selection of the following; homemade cookies, brownies, sushi, cheese and cracker plates, chicken wings, assorted cakes, freshly baked muffins, banana bread, artichoke dip, ceviche, nachos, melted brie, ice cream, vegetable platters with dip and all sorts of other yummy stuff.
Dinner
Dinner is served plated, buffet or family style. There is a nice array of both Mexican and American style meals. Some of the delicious dishes include: street taco night, roast beef, salmon teriyaki, clam alfredo and New York grilled steak.
Drinks
Tea, coffee, water, juice, soda are included in your trip price. We also carry a wide variety of alcoholic beverages stashed in our onboard bar including: red wine, white wine, champagne, vodka, gin, tequila, rum, mezcal, brandy, bourbons, single malt scotch and beer (Mexican and domestic).
